Customer Water Portal Now Open

The Town of Simla is excited to offer our citizens a tool to monitor their water usage and receive alerts when there may be a possible issue. By creating a customer portal account, you can set up alerts for:

• Flow Alerts:

  This alert covers four different categories of possible alerts, Back Flow (meaning water is flowing in reverse), Continuous Flow (meaning water is continuously flowing), No Flow (meaning there has been no water flow for a while), and Excessive Flow (meaning water flow is flowing more than average)

• Vacation Alerts:

  This alert is designed to allow you to have alerts scheduled while you are away on vacation. Simply enter the date range you will be away from home and set a water usage amount trigger. If there is water usage beyond what you have set as the trigger point, you will be alerted once you configure and subscribe to this alert.

• Cold Weather Alerts:

  Whenever the temperature goes below the value that you enter below (32°F by default), you will be alerted. This is useful so you can drip your faucets to avoid pipes bursting in freezing temperatures.

• Water Usage Alerts:

  Whenever water usage over a 24-hour period exceeds the previous 30-day water usage average by more than the percentage that you set, you will be alerted.

If you would like to get a customer portal account set up, please contact Town Hall staff at 719-541-2468 option 1, and we will be happy to help you.